gurugeoffrey live Monday 6th Setember 2010

I will be, being introduced by Glynn Thomas for a new regular (gurugeoffrey) spot on Monday evening between 7:00pm – 8:00pm.  I do hope you will be able to join me.  You can can follow this link (gurugeoffrey live) ring in or e-mail some questions for me to try to answer.

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LAST FEW PLACES REMAINING………..

Tuesday 24^th August 2010

Hi, I’m gurugeoffrey

I want to talk to you today about mentoring.

A mentor is a role-model and a guide; a Mentor has been there before. They are generally ahead of the game; they have a tremendous amount of experience and knowledge about many subjects.

So when they Mentor someone, they are being a role-model to that person, [to their Mentee] they guide someone, they support and they can do it; Why? Because they, very often have already faced the challenges or problems before; they have often hit the same brick-walls as their mentee is facing. So they are able to offer solutions that the Mentee can look into and if they decide to they can use it in their own creative way.

It’s very important for both the Mentor and the Mentee to learn and grow their selves because in the period of time they will spend together, a bond of mutual trust will be drawn up, very often without either party realising it. The Mentor will generally pass on their wisdom, experiences and knowledge to the Mentee who is following them.

It’s important for the Mentor to act as a channel for feedback, for very often information and knowledge that the Mentee has received will be passed back to the Mentor themselves. Remember mentoring is a two-way-street, so the basic process is one of synergy between the two parties.

Something that should always be remembered is that the Mentee will always hang on to every word, every nuance and saying and will act blindly to how the Mentor does things and says them. So, as a Mentor it’s very important that what is passed over to the Mentee is of quality and should be practical. The solutions offered will, more than likely be from anecdotal experiences; so therefore, should be something that the Mentee will actually be able to accomplish themselves, certainly not something that is off the “top-of-the-head” of the Mentor and impractical for the Mentee to do!

A Mentor needs at all times to be honest with the Mentee; if they don’t have a solution, there and then, they should always say so. What should never happen is for the Mentee to try something that doesn’t work and then come back disillusioned. The Mentee needs to have total faith and trust in their Mentor; once this trust is broken, it’s not easy to repair. So what I’m saying is that the Mentor should only give information which is true, factual and from their own depth of knowledge and understanding.

A good Mentor will always tell you honestly; “I don’t know the answer to that so I’ll have to come back to you when I have more information”. What a Mentor should never do is to give a solution that’s way-out and impractical. It’s very, very important to say “I don’t know”, to be honest; more respect is built-up when those words are said.

As a Mentor and role-model to the Mentee a great responsibility is laid on the shoulders of a Mentor because one day the Mentee themselves may well become a Mentor; so the quality of the mentoring becomes the benchmark. The Mentee therefore will only pass out what they have learned from their own Mentor.

So if the benchmark is lowered, then the quality passed out will also be lowered and reduced, so it’s very important for the Mentor to stress and to act at all time with honesty and integrity and therefore to be able to receive and accept feedback and to learn and grow as an individual; which of course is passed on to their Mentees.

Now with mentoring and role-modelling there are going to be times when the Mentee could work faster, so if it happens, it’s very important to have established a good line of communication and to be able to communicate effectively; that’s why I tend to use Skype for most of my first-line communications. A quality Mentor must always be there and if not, must reply promptly to all types of communication e.g. e-mails, phone calls and any other form of contact, otherwise the Mentee could lose faith in the Mentor.

A Mentor has a great deal of responsibility to the Mentee. However, on the other hand you can’t afford to have the Mentee totally dependent, because they will then become far too reliant on the Mentor, which is not what it’s all about, Is it?

Thursday 19^th August 2010

You may be in sales, marketing, operations management, or human resources. You could be an entrepreneur and a small business owner. However, one thing you all have in common; your primary goal is to make money.

This generally means selling more goods or services to a growing customer base, which means speaking to more people; [the more you tell the more you sell] is a very old saying but, is a very true one.

It has not changed in the forty plus years since I’ve been in business! What has changed is the way we now do our prospecting. I used to absolutely love cold-calling on prospective customers, going onto a business estate and tramping around knocking on doors, asking the same basic question; which always was. “Could I speak with the boss, please?”

The amount of No’s I got used to demoralise me at first, then I always remembered John Woodworth, Managing Director of “R. Wood Commercial Investigators, a commercial debt recovery company; which by the way is still going to this day” His words to me back in the late 1960’s. Geoffrey he would say; every time you get a No, think of it this way; your one No closer to a Yes, aren’t you?

Should we say you’re selling a product that’s worth £100:00 and every sale is worth 25% that’s £25:00 commission to you. So for each No you get; say “Thank you” because your conversation rate is One sale out of every Five calls you make; so for each of those No’s you get, each one is actually worth to you £5:00 because you know that on the fifth call your going to make £25:00 commission. Or multiplied up to whatever the gross value is of the product or service your offering or, change it to what you know is your personal conversion rate, “Which I do hope, YOU Know”

Question: How do you go about your work?

Answer: Look at you “Personal Goal Setting”

Whether you’re an experienced salesperson or not, you must remember to “Set the Scene” you should ask yourself a couple of qualifying questions then make a few statements to yourself.

Question: What do I, want out of the company I’m with?

Answer: I will only get out of the company I’m with, what I put into it.

Question: What am I willing to do to reach the top?

Answer: I am willing to work hard, to achieve this aim.

Question: How will I reach my targets and goals?

Answer: I will set my own personnel Targets and Goals

Without stating the above and “putting them in writing”, you will constantly be going around in circles and not achieving any great degree of success.

“About 50 years ago a class at Yale University, were asked how many of them, had set any Life Targets or Goals, for their future development, and additionally “had written the down”. Only 3% of the class had. Some 30 years later the survivors met again and where asked their Net Worth? The 3%, who 50 years previously had set their targets/goals, were worth more than the 97%, collectively who had not bothered to plan anything”!!

Question: Do I want to be successful with this company I’m with?

Answer: Yes I Do!

“Success breeds success”, people will duplicate, and follow others who are more successful than they are. They will only become successful if they have, “The will to want to succeed”, especially if they truly believe that duplication is possible as well.

Question: Why do so many people say no to the above?

Answer, (a) Fear of Rejection,

Answer, (b) Fear of “What if I am wrong”,

Answer, (c) Fear of Failure

Answer, (d) Fear of others saying; “you’ll not succeed”

Answer, (e) Fear of coming out of the “Comport Zone”

Statement:

“Persistence Reduces Resistance”

Here are some guidelines in helping you establish you’re short and long term goals; using S.M.A.R.T.

1. Specific: A specific goal has a much better chance of being accomplished than a more general goal.

2. Measurable: You must be clear about what you want, establish concrete criteria for measuring your progress in attaining each of the goals you have set.

3. Attainable: When you identify the goals that are most important to you, you will figure ways that you can make them true. You develop the attitudes, abilities, skills and capacity to reach them.

4. Realistic: To be realistic, a goal must represent an objective toward which you are both willing and able to work. A goal can be both high and realistic; you are the only one who can decide just how high your goals should be.

5. Time Limit: Goals should set within a time-frame. With no set time there will be no sense of urgency. If you want to lose 10lbs weight, when do you want to lose it by? Someday will not work. However if you anchor it within a time-frame; by 1^st of, then you’ve set your unconscious mind into motion to begin working on the goal.

The S.M.A.R.T. steps mentioned above are all well and good. However, without writing them down, they are worthless. Successful achievers always have their goals written down on paper.

Remember This Formula! Think! – Write – Act!

Presenting to a group

Saturday 14th August 2010

When things go wrong as they sometimes will; when the road you’re trudging seems all up hill. 

When the funds are low and the debts are high and you want to smile but you have to sigh.

When care is pressing you down a bit, rest if you must, but don’t you quit.

Life is queer with its twists and turns, as every one of us sometimes learns and many a failure turns about, when he might have won had he stuck it out.

Don’t give up though the pace seems slow you may succeed with another blow, success is failure turned inside out.

The silver tint of the clouds of doubt, and you never can tell how close you are.

It may be near when it seems so far so stick to the fight when you’re hardest hit; It’s when things seem worst that you must not quit.

Anon:

Presenting to a group

Wednesday 11th August 2010

Monday 9th August 2010

Presenting to a group

Tuesday 3rd August 2010

Most successful business people are hailed as visionary leaders.  They are just ordinary individuals who hold firmly to a simple set of commitments, usually grounded in beliefs.

Presenting to a group

Presenting to a group

“The Keys to Success”

They are the corner stones of building yourself and your business.